Technical Services

Technical Services provides customer-centered access to the intellectual resources of Milner Library through cost-effective acquisition and efficient creation and enhancement of resource descriptions and through the management of library resource discovery systems.

The department consists of several units that are responsible for acquiring scholarly resources and making them discoverable to and accessible by University students, faculty, and staff. These units perform functions for management of acquisitions, cataloging, and electronic resources.

Contact Information

Michelle Kauffman
Cataloging Unit Coordinator
(309) 438-5897
mkkauff@ilstu.edu

Cassie Thayer-Styes
Acquisitions
(309) 438-2754
ckthaye@ilstu.edu

Deb Shambrook
Processing
(309) 438-5361
dkshuck@ilstu.edu

Rachel Park
Electronic Resources
(309) 438-5039
rmpark1@ilstu.edu