Due to space limitations in public areas of Milner Library, some library materials are kept in one of two storage facilities. One storage facility is located in Milner Library on Floor 1 and is called "Storage Basement". The other storage facility is located off campus and is called "Storage North". Both facilities are closed to the public for safety and security reasons. Library staff will retrieve storage materials for you.
Most materials can be requested using either version of the library catalog. However when requesting microforms that do not have an individual item record, you will be required to place the request in Milner Catalog (Classic), utilizing the note field to specify the date, volume number, etc.
For assistance requesting storage materials, please contact the reference desk at 309-438-3451.When Requested Items are Available to You
Storage Basement items are retrieved at regular intervals throughout the day. You will receive an e-mail notification when your requested materials are available at the circulation desk, where they will be held for two weeks. Most requests will be filled within a few hours. In some cases (including late night requests), your request may not be filled until the next day.
Storage North items are delivered to the library via Campus Mail, and are generally available two business days after the date of the request. Please note that retrievals do not occur on weekends or days when the library is closed. You will receive an email notification when your requested materials are available at the circulation desk.