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Laptop Checkout


Illinois State University students, faculty, and staff may borrow a laptop computer at the Course Reserves desk for use in Milner Library. A valid university identification card is required.

Laptops are available on a first-come/first-served basis for up to three hours.

Laptops may be used to connect to the campus wireless network or may be connected to the Internet via wired ports on Floors 2 and 6. Laptops may also be used off-network.

Browse the frequently asked questions below for more information about the service.

What do I need to borrow a laptop?

You need a valid Illinois State University ID Card (Redbird Card), and your library account should be in good standing. 

What types of laptops are available?

Thirty Dell laptops running the Microsoft Windows 7 operating system are available. These laptops are configured to connect automatically to the wireless network. 

Are headphones included with the laptop?

Headphones for use with your borrowed laptop are also available at the Course Reserves desk. Ask for a set at the time you borrow your laptop.

What is my responsibility when using a laptop?

You are responsible for safe use of the laptop. Never leave your laptop unattended. You are responsible for repair and replacement costs if the laptop or any of its accessories are lost, damaged, or stolen while checked out in your name, regardless of whether the damage is caused by you or someone else. Return your laptop to the Course Reserves desk by the time due but no later than one hour before library closing. Hand the laptop to a staff person and wait for a receipt.

What programs are on the laptop?

Each laptop is equipped with standard Microsoft Office applications (Word, Excel, PowerPoint, and Access), Campus Internet Tools, McAfee VirusScan, ZoomText, and Adobe Acrobat Reader.

How do I log into the laptop once I get it from Course Reserves?

Log in using your ULID and password.

I forgot my password. What do I do?

You need a valid ULID and password to use the laptop. If you have not yet activated your ULID, if your password has expired, or if you have forgotten the password, visit You may do this at any public terminal in the library. If you are unable to resolve the problem at this website, contact the University Computer Help Desk at (309) 438-4357.

Where can I use the laptop?

You can use the laptop on any floor in Milner Library. Laptops may not be taken outside the library. The strength of your wireless signal may vary depending on distance from our wireless transmitters and on factors such as humidity and proximity to metal (for example, our library shelves). If your wireless signal is weak, try moving to another area.

Should I save my work to the laptop hard drive?

No. Files saved on the laptop hard drive are automatically deleted when you log off the laptop. Instead, save your files on your Datastore or on a USB drive. Milner Library is not responsible for finding or retrieving files saved to the laptop hard drive. If you are not familiar with Datastore, staff at the Reference/Information Desk or the Milner Computer Lab can help you.

Can I print from a laptop?

Yes. The laptop is configured to use the uPrint Mobile Printing service. You can retrieve your print job at the uPrint Mobile Printing station, located on Floor 2 behind the Reference/Information Desk. Follow screen prompts, and use your Redbird Card to pay for the service. At this time the Floor 2 uPrint station is the only uPrint station available in Milner Library.

If the uPrint Mobile Printing system is unavailable, you can save your file to an external drive or device and print from your Datastore or USB key at any Milner workstation or at any computer in the Milner Computer Lab.

What if I return the laptop late or damaged?

Due to their limited number and high cost, special fines and fees apply to laptops returned late or damaged. A $5 late charge is assessed for each half hour or portion thereof that the laptop is returned late. Any laptop or accessory not returned before library closing will be considered lost. You will be responsible for the appropriate replacement charges and a non-refundable $25 processing fee (in addition to accrued late charges). Fines and fees are billed to your student account.

Where can I go for help using the laptop?

Bring the laptop to the Reference/Information Desk or to the Milner Computer Lab. For more information on wireless computing at Illinois State University, see Mobile Computing.

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Milner Library
Campus Box 8900
201 North School St.
Normal, Il 61790-8900
Phone: 309.438.3451

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Last Updated: 9/15/15