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Information Fluency Program

Milner Library is committed to enriching the learning environment of Illinois State University through the promotion of Information Fluency, which takes a holistic approach to the way students learn how to interact with information related to their studies and personal lives. Moving beyond finding sources, our programming creates a foundation to build teaching and learning opportunities that encourages engagement and higher order thinking. Read more in this short article, Information Fluency @ ISU.

Program Goals

The Information Fluency Program at Milner Library,

  • Promotes a University body that engages critically with information regardless of format and creates knowledge using multiple technological tools.
  • Teaches students, faculty, and staff to search for, locate, retrieve, evaluate, use, create, and value information resources through learner-centered programming, initiatives, and materials.
  • Develops initiatives, programming, and materials using assessment and through collaboration with campus faculty and staff.
  • Provides independent, individual, and group learning opportunities through a variety of avenues such as point-of-use, course-integrated, web-based, and open workshop methods.
  • Uses established standards, learning outcomes, and competencies as a framework for program and curriculum development.
  • Provides leadership for integrating information fluency programming into both curricula and co-curricular initiatives.
  • Supports the mission of Milner Library and Illinois State University's Educating Illinois.


Information fluency is the ability to critically think while engaging with, creating, and utilizing information and technology regardless of format or platform. Specifically, an information fluent individual is able to:

  1. Recognize the need for information;
  2. Formulate a plan to obtain the information including appropriate technologies to be used;
  3. Discover, identify, and retrieve information from multiple venues and in multiple formats;
  4. Evaluate and select relevant and credible information;
  5. Synthesize obtained information or create new information using various technologies; and
  6. Present or publish an information product to an audience using an appropriate platform.

Overall Learning Outcomes

The Information Fluency Program enables students, faculty, and staff of Illinois State University to:

  • Access information from multiple venues and in multiple formats in order to find and create relevant, credible information sources and products.
  • Apply critical analysis to the entire information research and creation process in order to generate appropriate information products and use appropriate delivery platforms.
  • Articulate the complexity of issues related to using information and technology in order to use, share, and create knowledge in an ethical and legal manner.
  • Synthesize existing and new information in order to engage in and contribute to local, national, and global discourse.

Adopted by the Milner Library Faculty, November 30, 2000, updated November 2011

Other Learning Outcomes

Critical Inquiry Program

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Milner Library
Campus Box 8900
201 North School St.
Normal, Il 61790-8900
Phone: 309.438.3451


Last Updated: 1/6/17